Do you offer international shipping?
We currently offer international shipping to select countries. Import duties & taxes are collected and paid upon checkout. All sales are final for international orders. We do not offer returns or exchanges.
Do you ship to P.O. Boxes?
We ship all of our orders with FedEx and cannot deliver to P.O. Boxes. If you enter a P.O. Box at checkout your order will be held until we can verify a physical shipping address for you.
Recommended Holiday Shipping Cutoffs
The holidays are right around the corner and we want to help get your gifts delivered to the right place at the right time. For the best chance of receiving your orders in time, please see our recommended holiday shipping cutoff schedule below. We encourage you to shop early this holiday season t...
Upgraded Christmas Delivery
Enjoy Free Upgraded Christmas Delivery on all orders over $75, placed between 12/14 at 9:00AM and 12/21, at 11:00AM PDT. Must select "Christmas Delivery" at checkout. Excludes International Orders.
When will my order ship?
Due to the evolving Covid-19 situation, shipping carriers have received an influx in shipping volume causing short carrier delays. We provide an estimated delivery date for your order during the shipping selection in the checkout process. This estimated date is not guaranteed.
When your order sh...
Where will my order ship from?
All of our orders are shipped from our Distribution Center at 15559 Flight Avenue, Chino, CA 91710.
Which days do you deliver packages on?
Most of our orders are delivered by FedEx Home Delivery and they do deliver packages Monday−Saturday. Delivery is between 9 a.m. and 8 p.m. Reference the estimated delivery date in checkout.
Note: Shipments are only picked up Monday−Friday.