Welcome to the melin Help Site

• Contact Us
• How can I opt out of mailings?
• How do I find my nearest melin retailer?
• What does melin mean?
• What does the melin logo represent?

• Holiday Gift Bag
• I want to change or cancel my order

• Are all your hats waterproof?
• How do I clean my melin craft?
• How do I clean my melin hydro?
• How do I clean my melin thermal?
• What's the sizing on your hats?
• When will a product be restocked?
• Where are your products made?

See all articles in Products →

• Refer A Friend

• Can I return or exchange a gift?
• Extended Holiday Return Period
• How do I return or exchange my order?
• What is your return or exchange policy?
• When will I receive my Refund, Exchange, or eGift Card Refund?

• Do you offer international shipping?
• Do you ship to P.O. Boxes?
• Free Shipping on All Orders $99+
• Recommended Holiday Shipping Cutoffs
• When will my order ship?
• Where will my order ship from?
• Which days do you deliver packages on?

• Can I register my melin hat?
• Do you offer a warranty on your hats?
• What do I do if the item I purchased is damaged or defective?